Performance Advertising:
Testing & Creative Overview

+ Team

Robinhood
Robert Thompson
Victor Bivol
Elaine Lin
Esther Lin
Francis Miles
Travis Nichols

+ Project Information

The realm of performance marketing is one of the few areas of design where you recieve objective feedback on creative work. Either people respond to it, or they don’t. Success is dependant on forensically deciphering the ‘why’ of what works, or what doesn’t. The beautiful can fail and the weird can prevail.

Leave your taste at the door.

One hand to rule them all.

This bizzare video is the single most performative Robinhood display ad.

How can that be?

Test, recognize, refine

‘The Twist’

‘Fancy hand’

‘Day Mode’

Wildcards

Wildcards can be seasonal, reactive, humorous or all three. While they don’t always perform to the same standard of tactical creative, they leave a layer of brand recall on subsequent ads with humor and timeliness.

Cut-downs—get more for less.

Display ads don’t have to look like display ads.

Broadcast advertising shoots are an opportunity to get the raw materials for performance units, and I included coverage for display creative units within every shoot we did, no matter the scale of the shoot.

A woman with long blonde hair standing outdoors with trees and umbrellas in the background, with the Robinhood logo above her head.

UGC: The Creative Paradox

Our initial UGC test, a simple video shot in our courtyard(i’m in the background), outperformed more polished content, proving that authenticity can be more impactful than high production value. We discovered that unscripted interviews with real users resonated more with our audience than content from influencers or scripted UGC, highlighting the power of genuine, relatable experiences in driving engagement

See it—Don’t say it

A good product communicates more with its design than words could ever hope to. Even in what now seem like awkward stages, Robinhood’s product communicated ease of use, precision, and a break from traditional brokerage products, meaning the could essentially sell itself.

Give them the first step

We knew there were significant barriers in place that keep people from investing. Instead of making users click through to a web experience, we found that showing them how to use Robinhood to buy a stock led to better click-through and account funding rates.